Privacy Policy

Account information: when you register, we collect your name, email address, phone number, and account type (individual owner or estate agent).

Listing content: property details, descriptions, prices, locations, and images you submit are stored and displayed publicly.

Inquiries and messages: when you contact a seller through the platform, we process the inquiry details you provide so it can reach the seller.

Usage data: we use analytics tools (including Google Analytics, Microsoft Clarity, and Vercel Analytics) to understand how the site is used. These tools may collect device, browser, and interaction data subject to their own privacy policies.

To operate the marketplace: creating and managing accounts, publishing listings, delivering inquiries to sellers, and providing support.

To keep the platform safe: moderation, fraud prevention, abuse detection, and enforcing our Terms of Service.

To improve the service: understanding usage patterns, fixing issues, and developing features.

To communicate with you: account notices, listing updates, service announcements, and responses to your requests.

Published listings — including property details, images, and the contact information you choose to display (such as phone or WhatsApp) — are visible to anyone who visits the site and may be indexed by search engines.

Approved agency profiles are public. Only publish contact details you are comfortable sharing with property seekers.

We do not sell your personal information. We share data only with service providers that help us operate the platform (hosting, database, storage, analytics, and email delivery) and where required by law or to protect the rights and safety of users.

When you send an inquiry, the details you include are shared with the relevant seller so they can respond.

We use cookies and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings, though disabling them may affect sign-in and other features.

We retain account and listing data while your account is active and as needed afterwards for legal, security, and operational purposes. We apply reasonable technical and organizational measures to protect your information, but no system is completely secure.

You can update your account and listing information through your dashboard. To request account deletion or ask questions about your data, contact us through the contact page or at inquiry@pakfeatures.com.

We may update this policy from time to time and will post the revised version on this page. Continued use of the platform after changes take effect constitutes acceptance.

This policy is governed by the laws of Pakistan. Questions can be sent through our contact page or by email to inquiry@pakfeatures.com.